Data Processing at BOKE-Crow
In our shop, the privacy and security of our customers is a priority. We are committed to handling personal data responsibly and transparently, in compliance with applicable data protection regulations, such as the General Data Protection Regulation (GDPR) in Europe.
1. Data We Collect
To fulfill your order, you must provide us with certain information (which you authorized Big Cartel to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
2. Purpose of Data Processing
We rely on a number of legal bases to collect, use, and share your information, including:
- to provide my services, such as when we use your information to fulfill your order, settle disputes, or provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. We use your information to provide the services you requested and in my legitimate interest to improve my services.
3. Legal Basis for Processing
The processing of your data is based on the following legal grounds:
- Contract execution: to process and manage orders placed in our online store.
- Consent: when you provide your data to receive marketing communications or participate in promotions.
- Legitimate interest: to improve the shopping experience on our store and to ensure transaction security.
4. Data Sharing
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. In these cases, we ensure that third parties respect the confidentiality and security of your data.
5. Users' Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.- Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we am required to store data for legal reasons) we will generally delete your personal information upon request.
- Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
If you wish to exercise any of these rights or have questions about how we process your data, you can contact us at [email protected].
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, please note that no system is 100% secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes mentioned above, and in accordance with legal requirements for retaining commercial and tax information.
8. Updates to the Privacy Policy
We reserve the right to update this privacy policy at any time. We will inform you of any significant changes through our website or other appropriate means.